Terms and conditions

TERMS AND CONDITIONS OF CARRIAGE & PURCHASE OF SERVICES
Circle Air is herein after also referred to as The Company.

CHECK IN REQUIREMENTS
Please arrive a minimum of 15 minutes before flight time. Please call 60 minutes before flight to confirm flight departure (see cancellation policy).

DANGEROUS GOODS
For safety reasons The Company reserves the right to “safeguard” items deemed a risk to passengers, aircraft and employees and keep in a safe place on the ground during the flight.

ADULT
An adult is classed as any person 13 years old and over. Photo identification may be required at time of check-in.

CHILD
A child is classed as any person from 2 – 12 years old. Identification maybe asked for at time of check-in.

INFANT
An infant is classed as any person 0 – 24 months.

PASSENGER WEIGHTS
Due to the nature of light aircraft we are limited to a per passenger standard weights. Standard weights are M=90kg (198lbs) and F=72 (158lbs).  No hand-luggage included in weight assumed. Where passenger weights exceeds these wieghts, numbers of passengers carried per flight may need to be reduced. 

PRICING

 All prices are priced in EUR or ISK. Our prices include all taxes and duties, incl. 11% VAT.

LIABILITY & RESPONSIBILITIES
Circle Air shall not be liable for any loss, damage, injury, death, delay, inconvenience, cost or expense whatsoever, sustained, occasioned or incurred arising out of or in connection with the purchaser’s use or participation in any service in which the Company is not a provider of the service unless it was caused by an act or omission on the part of The Company.

Circle Air will not be liable for any loss of or damage to purchase’s personal property, ill health, delays or disruptions, or changes in transport schedules or services unless caused by an act or omission on part of Circle Air.

The Company does not accept liability in contract or in tort for any damage, loss, delay, additional expense or inconvenience caused directly or indirectly by force majeure or other events which are beyond its control, or which are not preventable by reasonable diligence on its part, including but not limited to, war, civil disturbance, fire, floods, eruption, atypical weather conditions, acts of God, acts of government or other authorities, accidents to or failure of machinery or equipment or industrial action.

The Company reserves the right to change fares before payment and without notice. The Company reserves the right to change, cancel or withdraw any bookings made for a passenger or decline to accept or retain any person on any flight or package. The Company shall be under no obligation to any person as a result of any inaccuracy, mis-description or changes to any itinerary, or for losses or additional expenses due to delays in air or other transport services, sickness, weather, eruption, quarantine, or other causes such as a bereavement.

The customer acknowledges, that once payment for any travel and or package has been confirmed, their travel and any other services offered were based on these terms and conditions and it is the travellers’ responsibility to read and understand the terms offered, booking conditions and responsibilities before the booking is made. The traveller acknowledges that The Company is under no obligation to refer to the terms and conditions at the time of booking but have them available if requested.

If any portion of the above conditions is inconsistent with or breaches any applicable law it shall be void and of no effect. Where the purchase acquires or holds himself/herself out as acquiring Circle Air’s services of any of the Services herein for business purposes, the provisions of local Icelandic laws and regulations will not apply to the supply of any of those services and The Company will not be liable for any resulting loss or damage including any consequential loss or damage howsoever caused.

Circle Air reserves the right to apply additional and or special terms and conditions to individual services provided and they then become part of these terms and conditions.  In such case, the customer will receive notice of these terms during his booking process.

Any claim arising out of the provision of services by Circle Air will be governed only by the laws of Iceland.

All cancellations must be made by letter, fax or e-mail and confirmed by Circle Air.

We are obliged to charge cancellation fees to passenger(s) as follows:
Less than 2 weeks and more than 72 hours – 10%
Less than 72 hours and more than 24 hours – 50%
Less than 24 hours – 100%

With your safety in mind we reserve the right to cancel a tour or change the itinerary due to weather conditions or any other factors beyond our control.

Happy trails with Circle Air.... We take you there :-)